Boosting performance and inspiring teams
Hi, I’m Kelly! For almost 30 years, I’ve developed a breadth of knowledge and expertise in boosting performance and inspiring teams across health and human service sectors.
With a background in social work, I’ve worked on the frontline and led teams and organizations at local, regional, and provincial levels. I’m seasoned in my ability to shift from an ‘on the ground’ frontline perspective to a more strategic, systemic bird’ s-eye view of circumstances.
I’m committed to helping individuals, teams, and organizations build a thriving work culture.
Leading with compassion and curiousity
Early in my career leading community teams, I realized that often, 'the conversation is the outcome.' This has become a guiding mantra in my leadership. Measurable, quantifiable change isn't always the immediate indicator of the difference we're making. Our way of being, seeing, validating, and understanding one another has a palpable impact that often transcends what can be captured in a quarterly report. By investing in meaningful conversations, we are better able not only to meet but also exceed our targets. It's clear that these dialogues are not just part of the process; they are the very foundation of our success.
I’ve been told I have a knack for gently challenging assumptions and perceptions without judgment or criticism and with kindness. This allows for safe inter-relational expression and meaningful dialogue, which leads to empowered individuals and a reservoir of goodwill in teams. The result is a common understanding, a shared purpose, and a sense of belonging in the organizational community.
I am strength-based and motivational in my facilitation style, allowing for individuals, leaders and teams to achieve their goals while bringing out their best selves.
“Kelly was well organized and facilitated with great skill. ”
“The session was inclusive and interesting and provided us hope for the future. ”
My values
These values guide my actions and decisions, aiming to inspire and empower everyone I work with to achieve their best.
Inclusivity, diversity, equity and justice
Continuous improvement
Integrity
Authenticity
Compassion
Kindness
Curiousity
Relationships and connection
Discourse and dialogue
Joy and fun
Proven accountability and results in areas of operational excellence, leadership and culture.
Support and co-facilitate long-term changes from a medical model Primary Care Service delivery system to a more person and community-centred integrated, team-based system which considers factors such as adverse childhood experiences, social conditions and their impact on one’s health and wellness.
Model and promote a culture and code of conduct whereby team members hold one another to a high standard of fairness, inclusivity, transparency and openness. Allowing for exemplary service delivery while also creating an environment where team members feel joy at work.
A quality and health equity approach to co-design an integrated, data-driven, inter-disciplinary team-based system to support primary care physicians in the region.
Co-facilitate relationships with innovative, forward-thinking partners advancing the priorities of the region, and the Ontario Health Teams mandate - all with an integrated care agenda.
Advance the anti-racism and anti-oppression agenda by adding an equity lens to all operational business, from strategic planning to policy review, to performance management. Leading the Cultural Safety Committee with a robust work plan to demonstrate action toward an increased sense of inclusivity for those who are diverse and marginalized.
